<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Grovana blog</title><description>Practical ideas for better business workflows.</description><link>https://grovana.ai/blog/</link><language>en-ca</language><item><title>Check AI-written customer summaries before you save them</title><description>A practical review process for service teams using AI to draft customer summaries, with source checks, clear uncertainties and a human decision before saving.</description><link>https://grovana.ai/blog/review-ai-customer-summaries/</link><guid isPermaLink="true">https://grovana.ai/blog/review-ai-customer-summaries/</guid><pubDate>Thu, 22 Oct 2026 00:00:00 GMT</pubDate><category>Practical AI</category><category>Customer information</category></item><item><title>Clean up duplicate customer records without losing the history</title><description>A practical way for service businesses and MSPs to review duplicate customer records, preserve account history, and prevent the same mix-up next time.</description><link>https://grovana.ai/blog/duplicate-customer-records/</link><guid isPermaLink="true">https://grovana.ai/blog/duplicate-customer-records/</guid><pubDate>Thu, 15 Oct 2026 00:00:00 GMT</pubDate><category>Customer information</category><category>Practical automation</category></item></channel></rss>